Uruguay’s Montevideo was one the fastest moving destination in the region – recording a 6-place progression and reaching 37th place this year.
Montevideo, a small outsourcing destination which has long proven its strength in ITO services.
The Tholons 2013 Top 100 Outsourcing Destinations Report reflects the dynamic shifts occurring across regional outsourcing landscapes. For this year, the outsourcing landscapes of three particular regions have progressed significantly – namely Southeast Asia, South America and Eastern Europe. Southeast Asia’s maturing ‘Outsourcing Brand’, improving macro-economic environment and expanding domestic markets continue to draw the attention of large service providers into the region, resulting in the upward movement of key Southeast Asian service delivery locations. South America had biggest gainers and losers this year, indicating positive traction in some countries, while lingering adverse risk conditions continue to hamper progress in others. Eastern Europe is slowly getting more attention from service providers, as respective cities continue to develop their IT Services landscapes.
Uruguay has maintained a vibrant, yet stable business ecosystem vibrant – establishing itself as a seemingly more predictable or safer alternative to Argentina, and even Brazil. Ongoing support from local stakeholders and promotion agencies, a maturing ITO sector and increasing interest by regional and American providers in the country, should propel the country in coming years. Being the center of Uruguay’s IT-BPO industry, Montevideo will be the primary city to benefit from these wide-scale developments.
